What to Expect When Onboarding Remote Filipino Talent

Onboarding can make or break your new hire’s experience. Get it right, and they’ll hit the ground running. Get it wrong, and you might end up with confusion, delays, or even early turnover. And yet, 36% of employers don’t have a structured employee onboarding process flow, which can lead to lower productivity, inefficiencies, and employees feeling lost.

Filipino professionals are known for their strong work ethic, but even the best talent needs proper guidance. Without a solid onboarding plan, they might struggle with unclear expectations and feel disconnected from your organization.
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In this blog, we’ll go over what should be in place during onboarding and share practical tips to help your remote Filipino talent ready to contribute!

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What Should Be Established During Onboarding?
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A great onboarding process sets the foundation for a smooth working relationship between you and your new remote hire. It’s about making them feel supported to fulfill the role they are hired to do.

But to do that, there are important things you need to establish during onboarding, such as:
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Clear job responsibilities and expectations

Your new hire needs to know exactly what their role is, what tasks they’re responsible for, and what success looks like in their position. A well-defined job description helps them perform and reduces confusion.
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Do the following:

• Break down their daily, weekly, and monthly tasks
• Define their goals and deadlines
• Clarify reporting lines, like who they report to and who they’ll work with
• Let them know how their role contributes to the overall success of the company

When you set clear expectations from the start, you give your new hire the clarity they need to do their job. It helps them improve and reduce the chance of making mistakes.
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Communication and collaboration guidelines

Remote work thrives on good communication, especially in industries like healthcare, eCommerce, and more. Since your remote hire won’t be in the same office as you and your local team, discussing how and when to communicate is crucial.

Clarify these items:

• What channels will you use?
• What are the response time expectations?
• How should updates and reports be shared?
• When are team meetings and one-on-one check-ins?
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Access to essential tools and software

Your remote hire will also need access to tools to do their job. During onboarding, make sure you provide access to all the necessary platforms, logins, and software they’ll be using.

Add these to your checklist:

• Provide access to project management tools
• Set up email accounts and communication platforms
• Share any required training materials or manuals
• Ensure they have the right permissions to work on company files and databases
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Performance metrics

No one wants to work in the dark. When working with a remote hire, along with your expectations, they should also know how their work will be measured.

• Set clear KPIs that align with their role
• Let them know how often performance reviews will take place
• Provide coaching and support when needed
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Company culture and values

Culture matters, even when you have a remote work setup. Your new hire should understand your company’s mission, values, and work ethic so they can align with you.

• Share your company’s vision and long-term goals
• Talk about your work culture
• Encourage engagement through virtual team-building activities
• Foster a positive and inclusive environment where they feel valued

With your employees feeling connected to your company culture, you can expect them to be more engaged, productive, and loyal.
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Payroll and HR policies

Getting paid on time and knowing the rules about leaves, benefits, and contracts is essential for any employee. It is your duty as an employer to ensure your new hire understand your payroll and HR policies so there are no surprises down the road.

Make sure to:

• Explain the payroll schedule and payment method
• Clarify policies on paid time off, sick leave, and holidays
• Discuss benefits
• Provide guidelines on legal and compliance matters

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Onboarding Checklist: What to Keep an Eye On

Onboarding isn’t something you want to rush. In fact, many HR experts recommend a minimum of three months to ensure new hires have the time to fully settle into their roles and perform at their best.

But onboarding isn’t just about paperwork and technicalities—it’s also about setting up your new remote hire for long-term success. Unfortunately, some important aspects often get overlooked. Don’t make that mistake! 

Here’s what you should keep an eye on:
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Engagement and responsiveness

One of the easiest ways to gauge if your new hire is settling in is by watching how engaged and responsive they are during their first few weeks.

• Are they actively participating in meetings and discussions?
• Do they respond to messages and emails promptly?
• Are they showing initiative by asking questions or seeking clarification?

An employee who goes through a solid onboarding process is 18 times more likely to feel dedicated to their work.
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Understanding of their role and responsibilities

Your new hire should clearly understand what’s expected of them and how their work fits into the bigger picture. Check if they:

• Are completing tasks correctly and on time?
• Need frequent reminders about their responsibilities?
• Explain their role when asked?

If they seem uncertain, revisit job expectations, provide additional training, or schedule one-on-one check-ins to clarify things.
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Ability to navigate tools and systems

Tools and software are essential for getting the job done, especially when your new Filipino talent is working remotely. It's important to ensure they get familiar with the tools you use from day one. If they struggle with these tools, it can impact their productivity and slow down their ability to contribute effectively.

• Can they access and use the necessary tools?
• Do they encounter frequent technical issues?
• Are they comfortable switching between different systems?

Offer training sessions, recorded tutorials, or quick troubleshooting guides to help them get up to speed.
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Work quality and performance

While mistakes are normal at first, ongoing issues may signal a lack of clarity or training.

Take a look if they are:

• Producing accurate, high-quality work
• Meeting deadlines consistently
• Receptive to feedback and making improvements

If you find that their performance is below your expectations, pinpoint the root cause. This will help you determine how to proceed from there.
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Comfort with company culture and work environment

Feeling like part of the team helps with remote employee engagement, motivation, and long-term retention. You can seamlessly integrate them into your local team by learning if they are:

• Engaging with teammates beyond work-related tasks?
• Participating in virtual meetings, discussions, or team-building activities?
• Comfortable sharing ideas and contributing to the company’s mission?

You can encourage more casual interactions, virtual coffee chats, or even team-building exercises to make them feel included.
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Feedback and support needs

Is your new hire in need of extra guidance or support? Determine this by finding out if they:

• Feel comfortable asking for help?
• Have any challenges they’re facing?

Encourage them to speak up about any struggles they might be having, and assure them that support is always available. Regular feedback sessions or performance reviews can also be really helpful in giving them a sense of how they’re doing and where they might need improvement. This will not only give them confidence but also help you identify any areas where they need more guidance.
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Transform Your New Hire into a High Performer

Want to equip your new hire with the support they need to be productive? 

At MultiplyMii, we don’t just help with finding top-tier remote Filipino talent. We make sure your hires are ready to hit the ground running. 

Our expertise in sourcing, onboarding, and managing skilled Filipino talent ensures your new hires integrate seamlessly into your local team, driving real results.

Need help building a high-performing remote workforce? Connect with our team today to start!

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